Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose and always set limits before you start playing.
Age Verification
Our services are strictly for individuals aged 18 years or older in Great Britain. We are legally required to verify your age before allowing access to gaming services. If you are under 18, please do not attempt to use our platform. It is illegal for underage individuals to gamble.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses by gambling with more money to recover previous losses
- Spending more time and money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Neglecting work, education, or family responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money to fund gambling activities
- Continued gambling despite negative consequences
- Lying about the amount of time or money spent on gambling
- Using gambling as an escape from problems or stress
- Failed attempts to reduce or control gambling
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools and Controls
We provide several tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Session Limits: Set a maximum time duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
To access these tools, please visit your account settings or contact our customer support team. Using these tools is a positive step toward responsible gaming.
Support Organizations and Resources
If you are struggling with problem gambling, support is available. The following organisations provide free, confidential help:
United Kingdom
- GamCare: Free support, advice, and resources for problem gambling. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Register to be excluded from all licensed online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Peer support meetings and fellowship for problem gamblers across the UK
- National Problem Gambling Clinic: NHS-provided specialist treatment service
International Resources
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Offers counselling and support for problem gambling
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support, and professional help is available. Contact one of the organisations listed above or speak to a trusted friend or family member.
Remember: Gambling should be fun. If it is not, please seek help immediately.